Cancel Your Services: Please be advise [Sim Only Client] If you cancel your service (10 days) from your date of purchase, we’ll refund your first month of internet service less an Activation Fee of $19.99. Sim with over 500MB OF USAGE are not refundable (no exceptions made). The charge will go back to the credit card on file. [Return Modem Purchase] You may return the equipment within (10 days) of reception for a refund with a % 25 restocking fee. U2C may assess the restocking fee against the customer’s account or deduct the fee from the refund amount on all returns, subject to the Return Policy and any product-specific policy.[Lease equipment] All equipment in the lease program belongs to U2CONNECTNOW and shall be returned within 14 days of termination of services. Please be advised a $99.00 equipment fee is charged in case of non-return. Failure to return any leased equipment may be subject to further collection. [SERVICE BY U2CONNECT] If you cancel your service (10 days) from the date of purchase we’ll refund your first month of internet service, your device cost (less tax, shipping, and a 25% restocking fee). Any usage OVER 500MB OF DATA are not refundable (no exceptions made). [Shipping Charges] Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange. The client is responsible for shipping is device back. Damage-free equipment and the original packaging are required. Your refund will be credited to the credit card on file when your equipment is returned and received at our home office. Activation Fees and Shipping Fees are not refundable in every U2C PLAN.